HEALTHTALK CONNECT ™
Our intelligent outreach platform improves access to care by scaling care coordination via A.I assisted patient engagement.
We help medical practices and Federally Qualified Health Centers (FQHCs) improve access to care, scale care coordination, and measure experience, via A.I. assisted patient engagement.
PRIMARY CARE & FQHCs
Proactively communicate with your patients in their preferred languages
Enable new inbound and outbound access points
Deliver virtual care, including streamlined after-hours delivery
Remove technological barriers, i.e. logins or apps
Direct your patients to the right resource and level of care
Collect immediate and actionable feedback, while reducing your administrative workflow
Manage 7x more patients and increase your responses by 300%
Support your PCMH and population health initiatives
Identify patients who need more closely-managed care
PATIENT EXPERIENCE & CUSTOMER RECOVERY
Connect with more patients in real time. Effortlessly identify and intervene with dissatisfied patients — and take immediate recovery action.
TELEHEALTH OUTREACH & SCHEDULING
Eliminate administrative workload by automating the telehealth scheduling and delivery process. Increase patient adoption with no cumbersome logins or apps to download.
CHRONIC CARE MANAGEMENT
lntervene with chronic care patients to drive access and outcomes. Schedule clinician callbacks and deliver telehealth encounters to reduce hospital admissions.
Facilitate access and drive clinical encounters by directing patients in need to the right resource and level of care.
Improve positive reviews on platforms such as Google, Yelp, Facebook & Healthgrades. Leverage comment analytics directly within your dashboard.
Monitor your entire population (including rising risk patients) and identify and automate actions to better manage them.
HEALTH EQUITY MANAGEMENT
Gain key insights into your most vulnerable populations by giving your team a geographical perspective based on “the voice of the patient.”
VACCINE SCHEDULING & MANAGEMENT
Administer your vaccination program with ease, including automated screening, scheduling and reminders.
VIRTUAL WAITING ROOMS
Maintain distancing and reduce exposure risk via virtual waiting rooms that digitize check-in, paper intake and prep.
Easily set up and deliver 24/7 Telehealth. Keep patients in network by streamlining your on-call after hours Telehealth process.
Manage inbound requests while also improving operational efficiency. Gain insight into service opportunities where populations are requesting large volumes of services not widely offered.
Direct patients to the level of care they need based on their geo location. Customize your network based on patient proximity, services offered at specific locations, and more.
"HealthTalk A.I.has been instrumental in helping us care for our community virtually."
Kelly Niileksela, Quality Manager | Upper Great Lakes Family Health Center
The Quality team at Upper Great Lakes Family Health Center explains how they’re engaging their patient population and optimizing virtual care delivery amid COVID-19.
ENGAGE PATIENTS, EFFECTIVELY
72% of Americans own a smartphone to text.
98% of text messages are read vs 22% of email messages are opened
19% of people never check their voicemail
209% response rate increase with text messages
75% of patients would prefer appointment reminders, and surveys through texts
76% of patients believe texts are more convenient than a phone call
To learn more about how HealthTalk A.I. supports primary care and FQHC practices, please complete the form below to receive our free product brochure.