HEALTHTALK CONNECT ™

Our intelligent outreach platform improves access to care by scaling care coordination via A.I assisted patient engagement.

We help medical practices and Federally Qualified Health Centers (FQHCs) improve access to care, scale care coordination, and measure experience, via A.I. assisted patient engagement.

PRIMARY CARE & FQHCs

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Improve Access

Scale Operations

Drive Quality

  • Proactively communicate with your patients in their preferred languages

  • Enable new inbound and outbound access points

  • Deliver virtual care, including streamlined after-hours delivery

  • Remove technological barriers, i.e. logins or apps

  • Direct your patients to the right resource and level of care

  • Collect immediate and actionable feedback, while reducing your administrative workflow

  • Manage 7x more patients and increase your responses by 300%

  • Support your PCMH and population health initiatives

  • Identify patients who need more closely-managed care 

  • Easily schedule:

    • Annual Wellness

    • Preventative Care

    • Women’s Health

PATIENT EXPERIENCE & CUSTOMER RECOVERY

Connect with more patients in real time. Effortlessly identify and intervene with dissatisfied patients — and take immediate recovery action.

TELEHEALTH OUTREACH & SCHEDULING

Eliminate administrative workload by automating the telehealth scheduling and delivery process. Increase patient adoption with no cumbersome logins or apps to download.

CHRONIC CARE MANAGEMENT

lntervene with chronic care patients to drive access and outcomes. Schedule clinician callbacks and deliver telehealth encounters to reduce hospital admissions.

CARE COORDINATION

Facilitate access and drive clinical encounters by directing patients in need to the right resource and level of care.

REPUTATION MANAGEMENT

Improve positive reviews on  platforms such as Google, Yelp, Facebook & Healthgrades. Leverage comment analytics directly within your dashboard.

CARE CAMPAIGNS

Monitor your entire population (including rising risk patients) and identify and automate actions to better manage them.

HEALTH EQUITY MANAGEMENT

​​Gain key insights into your most vulnerable populations by giving your team a geographical perspective based on “the voice of the patient.”

VACCINE SCHEDULING & MANAGEMENT

Administer your vaccination program with ease, including automated screening, scheduling and reminders.

VIRTUAL WAITING ROOMS

Maintain distancing and reduce exposure risk via virtual waiting rooms that digitize check-in, paper intake and prep.

EMERGENT TELEHEALTH

Easily set up and deliver 24/7 Telehealth. Keep patients in network by streamlining your on-call after hours Telehealth process.

PATIENT ACQUISITION

Manage inbound requests while also improving operational efficiency. Gain insight into service opportunities where populations are requesting large volumes of services not widely offered.

REFERRAL MANAGEMENT

Direct patients to the level of care they need based on their geo location. Customize your network based on patient proximity, services offered at specific locations, and more.

On-Demand Webinar

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"HealthTalk A.I.has been instrumental in helping us care for our community virtually."

Kelly Niileksela, Quality Manager | Upper Great Lakes Family Health Center

The Quality team at Upper Great Lakes Family Health Center explains how they’re engaging their patient population and optimizing virtual care delivery amid COVID-19.

ENGAGE PATIENTS, EFFECTIVELY

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72% of Americans own a smartphone to text.

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98% of text messages are read vs 22% of email messages are opened

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19% of people never check their voicemail

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209% response rate increase with text messages

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75% of patients would prefer appointment reminders, and surveys through texts

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76% of patients believe texts are more convenient than a phone call

FREE BROCHURE

To learn more about how HealthTalk A.I. supports primary care and FQHC practices, please complete the form below to receive our free product brochure.

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