KLAS Emerging Technology Spotlight Report for HealthTalk A.I.
KLAS Research recently published an Emerging Technology Spotlight Report for HealthTalk A.I. The report validates the experiences of healthcare organizations using the HealthTalk A.I. platform to help other provider organizations separate fact from fiction related to the company’s technology, service, and overall level of customer satisfaction.
THE HIGH-LEVEL RESULTS
KLAS found that 100% of surveyed customers are highly satisfied and would purchase again.
HealthTalk A.I. scored A or A+ for each key performance measure, including:
Supports integration goals
Product has needed functionality
Likely to recommend
The majority of respondents reported that they began seeing results from the Healthtalk A.I. platform within weeks, and other key strengths noted in the report included:
Improved efficiency with patient communications
Supportive vendor relationship and proactive customer service
Lack of nickel-and-diming
“The system definitely reduces the pain points of doing outreach. It also reduces the time that our staff members have to spend on things. That is great.”
- CEO interviewed by KLAS, April 2022
What is an Emerging Technology Spotlight Report?
KLAS Emerging Technology Spotlight Reports are generated with the goal of informing provider organizations about innovative, disruptive, and emerging healthcare technologies. Spotlights highlight a single technology and vendor as well as the corresponding landscape and impact in healthcare. KLAS uses Spotlights to answer common questions that most providers have when considering emerging technology by talking to real customers, interviews with executive teams, validating anticipated outcomes and marketed functionality, and capturing vendor performance scores.
Who is KLAS?
KLAS is a research company on a mission to improve the world’s healthcare through collaboration, insights, and transparency. KLAS has been providing accurate, honest, and impartial insights for the healthcare IT (HIT) industry since 1996. The KLAS mission is to improve the world’s healthcare by amplifying the voice of providers and payers. The scope of their research is constantly expanding to best fit market needs as technology becomes increasingly sophisticated. KLAS is known for researching and generating articles, reports and their Best in KLAS Awards, showcasing that year’s top-scoring vendors in an ever-growing number of HIT market segments.