Reston, Virginia — HealthTalk A.I., a leading patient engagement company, today announced the addition of Patient Pay to its platform. This capability integrates HealthTalk A.I.'s advanced bot technology into the healthcare payment process, giving providers a simple, secure, and efficient method to collect payments and identify financial gaps.
How Patient Pay works:
Effortless Payment Collection: When a patient's payment is due, HealthTalk A.I.'s bot assesses the patient's financial capabilities. If the patient can pay, they receive a secure link to make the payment.
User-Friendly Experience: Patients can easily complete the payment process by clicking the secure link, which displays the exact amount due and the reason for payment. This streamlined approach eliminates the need for downloading apps, logging into portals, or referencing paper statements.
Versatile Payment Options: Patient Pay offers the flexibility to accept multiple payment methods, making it more convenient for patients to settle their accounts.
Moreover, HealthTalk A.I. places a strong emphasis on the security of patient data and payment information. Key security features such as encryption, PCI compliance, and tokenization have been implemented to safeguard against potential loss of cardholder data, ensuring the privacy and safety of sensitive information.
HealthTalk A.I.'s Patient Pay is set to bring about significant benefits for healthcare organizations, including:
Accelerated Cash Flow: Streamlining the payment process ensures quicker receipt of funds, helping healthcare providers maintain a healthy cash flow.
Reduced Collection Costs: The elimination of manual, time-consuming payment collection methods can significantly reduce operational costs.
Enhanced Patient Experience: Patients no longer need to navigate complex payment systems or search for paper statements, leading to a more satisfactory experience.
HealthTalk A.I. continues to be at the forefront of healthcare technology innovation, offering solutions that enhance patient access, improve operational efficiency, and drive financial sustainability.
To see Patient Pay in action, you can register to watch a short demo here.