HealthTalk A.I. Expands Smart Intake™ with New In-Office Intake Capability

New functionality ensures all patients can complete check-in tasks, whether before the visit or at the office, with seamless and fully automated support.

Reston, VA – HealthTalk A.I., a leading patient engagement platform, has announced the launch of In-office Patient Intake, a powerful enhancement to its existing Smart Intake™ feature. This new capability enables healthcare organizations to streamline patient check-in and intake processes directly at the point of care using advanced agentic AI technology.

HealthTalk A.I.’s Smart Intake™ previously supported only Mobile Intake, allowing patients to complete pre-registration forms, e-signatures, and customized screeners from their mobile devices before their visit. Now, with the addition of In-office Patient Intake, patients who haven’t completed intake tasks in advance—or those needing additional assistance—can do so on-site with ease.

"This rounds out the Smart Intake™ experience," said Jerrod Ullah, CEO & Founder at HealthTalk A.I. "With the addition of In-office Intake, our platform now gives patients the flexibility to check in either before the visit or upon arrival, helping practices reduce bottlenecks, improve data accuracy, and ensure no patient is left behind in the intake process."

At the core of both Mobile and In-office Intake capabilities is HealthTalk A.I.’s agentic AI—a significant differentiator in the digital front door market. Unlike basic automation tools, HealthTalk A.I.'s agentic AI works to gather, process, and complete tasks in real time, ensuring the intake process is fully automated and loop-closed. Upon appointment confirmation, forms can be sent dynamically based on a range of factors—such as visit type, patient history, and what’s already on file—eliminating redundancy and reducing patient frustration.

As healthcare organizations increasingly seek ways to streamline operations while maintaining a high standard of care, the addition of In-office Patient Intake offers a powerful new tool for improving the patient experience and operational efficiency.

To learn more about HealthTalk A.I.’s Smart Intake™ capabilities, schedule a demo or visit HealthTalkAI.com.