Measuring the Impact and ROI of Patient Engagement Programs
Now On-Demand. Watch Now!
Join us as Kelly Niileksela, Director of Clinical Operations at Upper Great Lakes Family Health Center, shares his experience of implementing a new patient engagement program, and the impact it has had from a patient access, care delivery, and financial standpoint. He’ll explain the strategies and processes he has put in place to drive access as well as to identify and close gaps with at-risk patients.
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Director of Clinical Operations at Upper Great Lakes Family Center
Learn how a patient engagement program can create sustainable value for your patients and your healthcare organization.
WHAT YOU'LL LEARN:
New strategies for identifying patients who need care and for closing care gaps
How to utilize patient responses to keep EHR and data systems up to date on quality metrics
How to measure the financial impact of your patient engagement program
WHO SHOULD ATTEND:
Operation and IT roles
Quality improvement roles
Leadership and management
Primary Care Association and HCCN staff