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How a Level 1 Trauma Center Did a 180 Turnaround in Patient Experience 

Watch On-Demand Now!

Dr. Bahareh Aslani, MD from Inova Fairfax Hospital shares the steps her ED practice took to quickly boost Inova Fairfax Hospital’s HCAHPS and reduce 72-hour returns. She’ll explain how their partnership with HealthTalk A.I. has created new opportunities and positively impacted their patients, providers, and bottom line. 

Inova-registration

HealthTalk A.I. has helped us for more than a year with scheduling physician follow up based on quality issues post discharge. They are now helping us automate, schedule, and deliver Telehealth.

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Dr. Bahareh Aslani, MD
Emergency Medicine Physician 
Inova Fairfax Hospital

Learn how a Level 1 Trauma Center, operating within a Metro DC hospital, used HealthTalk A.I. to quickly boost their HCAHPS scores and reduce 72-hour returns.

WHAT YOU'LL LEARN:​

  • The steps your practice can take to quickly boost your PX/HCAHPS scores 

  • The importance of identifying real-time coachable moments for your clinical staff

  • Innovative strategies for closing the loop with at-risk patients and improving your ED follow-up process

  • How to create a new revenue stream and reduce 72-hour returns with AI-scheduled Telehealth follow up

WHO SHOULD ATTEND:

  • Emergency Medicine & Hospital leadership

  • Patient Experience roles

  • Operation and IT roles

  • Quality improvement roles

  • Executives concerned with patient retention and preventing unnecessary returns

SPEAKER

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Dr. Bahareh Aslani, MD
Emergency Medicine Physician
Inova Fairfax Hospital

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