HealthTalk A.I., a leading patient relationship and outreach technology company, today announced the addition of telehealth capabilities to its list of AI-driven solutions. This enhancement will enable its customers to easily schedule and initiate HIPAA secure virtual interactions with their patients.
The COVID-19 crisis continues to illustrate the importance of human distancing and telehealth’s role in preventing potentially dangerous encounters. “We’re very excited about our new telehealth functionality and how it’s already helping our provider customers,” said Jerrod Ullah, founder & CEO of HealthTalk A.I. “They’re the ones on the front line and this capability is giving them what they need to deliver safe, easy and scalable virtual care experiences.”
“Our emergency care has drastically changed with COVID-19. Now, more than ever, there is a real clinical need to follow up with patients showing COVID-19 symptoms,” said Dr. Bahareh Aslani, MD, Medical Director at Inova Fairfax Emergency Department. “Healthtalk A.I. has helped us for more than a year with scheduling physician follow up based on experience or quality issues post discharge. They are now helping us automate, schedule and deliver telehealth. This is something we could not do before and they’ve made it exceptionally easy to use!"
Cassie Lindholm, MPA, PCMH CCE, Director of Quality at Upper Great Lakes Family Health Center, pointed out that HealthTalk A.I. has been instrumental in helping them care for their community virtually. "We’ve been able to automate COVID-19 symptom triage for our entire patient population, schedule patients for phone call visits, and connect patients to our drive-through testing site. We’ve also been using HealthTalk to assess patients’ behavioral health and community resource needs and connect them with support. We’re looking forward to using the new telehealth capability to further our virtual care efforts,” she said.
About HealthTalk A.I.:
HealthTalk A.I. is a patient relationship and outreach platform built to help healthcare providers maximize patient communication, improve follow-up care and gain insight into patient experience at scale. Its fully-automated, text-based system delivers user-friendly communication with specific messages and rules dictated by each healthcare organization. It gives providers the ability to engage 100% of their population and close the loop with telehealth services — further decreasing risk and amplifying quality of care impact. To learn more about HealthTalk A.I.’s solutions, please visit HealthTalkAI.com.