INTRODUCING AI PATIENT ENGAGEMENT FOR MEDITECH EXPANSE
We help MEDITECH hospitals and practices transform access and mitigate risk by automating actions to monitor and support patients throughout their paths to health and wellness.
Bi-directional engagement in any language
AI scheduling: confirmations,
reminders & re-scheduling
Digitized patient intake & education
AUTOMATE FOLLOW-UP
INTERVENE AT SCALE
RETAIN PATIENTS IN NETWORK
DISCHARGE FOLLOW-UP
Improve communication with your patients regarding follow-up care and automate the identification of care gaps in order to take action.
PRE+POST PROCEDURE EDUCATION
Ensure patients are well-prepared and minimize risk by actively engaging and providing education both before and after procedures.
TELE-TRIAGE & SURGE SUPPORT
Manage capacity and increase throughput by enabling remote (or onsite) clinicians to triage and discharge patients via Telehealth.
TRANSITIONAL CARE MANAGEMENT
Automate actions to monitor and support your patients throughout their paths to health and wellness.
CONFIRMATIONS & REMINDERS
Stop manual reminder calls and phone tag. We make it easy for patients to confirm, cancel or reschedule appointments.
CARE PLAN MANAGEMENT
Mitigate risk and hospital readmissions by easily monitoring and scheduling the various tasks associated with your patients’ care plans.
PATIENT EXPERIENCE & CUSTOMER RECOVERY
Connect with more of your discharged patients in real time. Effortlessly identify and intervene with dissatisfied patients — and take immediate recovery action.
PATIENT ACQUISITION & RETENTION
Manage inbound requests while also improving operational efficiency. Reduce patient leakage by automating follow-up appointment scheduling.
NO-SHOW MANAGEMENT
Keep your schedule full by identifying appointments that won’t happen and getting someone from your waitlist scheduled immediately.
PERFORMANCE MANAGEMENT
Collect immediate and actionable feedback - at the provider level. Improve HCAHPS and positive reviews on popular platforms such as Google, Yelp, Facebook & Healthgrades.
See how MEDITECH user CarePoint Health System is using HealthTalk A.I. to scale follow up and manage care transitions.
"We partnered with HealthTalk A.I. to help us better engage our patients and to empower them throughout their care journey at CarePoint Health. We’re excited about the future."
Dr. Achintya Moulick, MD, MBA, MCh
President & Chief Executive Officer
CarePoint Health
The existing engagement approach is flawed and leads to patient frustration and staff burnout.
HealthTalk A.I. streamlines patient follow up and facilitates callbacks and customer recovery.
Reduce administrative workflow
Reduce clinician and staff burnout
Reduce patient frustration and 72-hr returns
FREE BROCHURE & CASE STUDY
To learn more about how HealthTalk A.I. supports Hospitals & Health Systems, please complete the form below to receive our free brochure and case study.
On-Demand Webinars
Dr. Bahareh Aslani, MD
Emergency Physician at Inova Fairfax Hospital
How a Level 1 Trauma Center Did a 180 Turnaround in Patient Experience
Dr. Aslani shares the steps her Emergency Medicine practice took to quickly boost Inova Fairfax Hospital’s HCAHPS and reduce 72-hour returns. She explains how their partnership with HealthTalk A.I. has created new opportunities and positively impacted their patients, providers, and bottom line.
Dr. Elizabeth James, MD, FACEP
Keystone Healthcare Partners
A Physician’s Perspective on How to Gather, Analyze and Use Patient Experience Data to Impact Care
Learn how Keystone has transformed their hospital programs by leveraging HealthTalk A.I. to impact provider performance and patient satisfaction scores. Dr. James also explains how they gained buy-in from multiple stakeholders to implement this data-driven change.
ENGAGE PATIENTS, EFFECTIVELY
72% of Americans own a smartphone to text.
98% of text messages are read vs 22% of email messages are opened
19% of people never check their voicemail
209% response rate increase with text messages
75% of patients
would prefer appointment reminders and surveys through texts
