Health Plan Enrollment
In a landscape where patient coverage statuses are in constant flux, and conventional EMRs struggle to keep pace, individuals often unknowingly lose their health plan coverage.
For Medicaid recipients, the expiration of the continuous enrollment condition authorized by the Families First Coronavirus Response Act now presents the single largest health coverage transition event since the first enrollment period of the Affordable Care Act.
Failure to take action will result in erratic member coverage experiences, costly churn, unattended visits, and billing delays.
By leveraging artificial intelligence (AI) and the device that nearly every health plan member carries in their pocket or purse, provider organizations can efficiently reinstate coverage for lapsed members, preventing them from arriving for care uninsured.
Medicaid Members Want to Engage Digitally
A survey conducted by Boston Consulting Group (BCG) revealed that Medicaid members express a strong inclination towards digital engagement, with 96% of members preferring to use their smartphones to access the internet.
Drive Results with AI-Powered Outreach & Engagment
Minimize uncompensated services by assisting patients in reinstating coverage prior to arrival.
Take an active and automated approach in overseeing coverage for Medicaid, commercial, and self-pay populations.
Get an overview of coverage across your entire population, with analytics and insights for informed decision-making.