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AI PATIENT ENGAGEMENT FOR HOSPITALS & HEALTH SYSTEMS

We help hospitals and their associated practices transform access and mitigate risk by automating actions to monitor and support patients throughout their paths to health and wellness.

Bi-directional engagement in any language

AI scheduling: confirmations,

reminders & re-scheduling

Digitized patient intake & education

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AUTOMATE FOLLOW-UP

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INTERVENE AT SCALE

RETAIN PATIENTS IN NETWORK

DISCHARGE FOLLOW-UP

Improve communication with your patients regarding follow-up care and automate the identification of care gaps in order to take action.

PRE+POST PROCEDURE EDUCATION

Ensure patients are well-prepared and minimize risk by actively engaging and providing education both before and after procedures.

TELE-TRIAGE & SURGE SUPPORT

Manage capacity and increase throughput by enabling remote (or onsite) clinicians to triage and discharge patients via Telehealth.

TRANSITIONAL CARE MANAGEMENT

Automate actions to monitor and support your patients throughout their paths to health and wellness.

CONFIRMATIONS & REMINDERS

Stop manual reminder calls and phone tag. We make it easy for patients to confirm, cancel or reschedule appointments.

CARE PLAN MANAGEMENT

Mitigate risk and hospital readmissions by easily monitoring and scheduling the various tasks associated with your patients’ care plans.

PATIENT EXPERIENCE & CUSTOMER RECOVERY

Connect with more of your discharged patients in real time. Effortlessly identify and intervene with dissatisfied patients — and take immediate recovery action.

PATIENT ACQUISITION & RETENTION

Manage inbound requests while also improving operational efficiency. Reduce patient leakage by automating follow-up appointment scheduling.  

NO-SHOW MANAGEMENT

Keep your schedule full by identifying appointments that won’t happen and getting someone from your waitlist scheduled immediately.

PERFORMANCE MANAGEMENT

Collect immediate and actionable feedback - at the provider level. Improve HCAHPS and positive reviews on popular platforms such as Google, Yelp, Facebook & Healthgrades.

The existing engagement approach is flawed and leads to patient frustration and staff burnout. 

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HealthTalk A.I. streamlines patient follow up and facilitates callbacks and customer recovery.

Reduce administrative workflow

Reduce clinician and staff burnout

Reduce patient frustration and 72-hr returns

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See how CarePoint Health System is using HealthTalk A.I. to scale follow up and manage care transitions.

"We partnered with HealthTalk A.I. to help us better engage our patients and to empower them throughout their care journey at CarePoint Health. We’re excited about the future."

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Dr. Achintya Moulick, MD, MBA, MCh
President & Chief Executive Officer
CarePoint Health

Seamless EHR Integration

HealthTalk A.I. connects to more than 90 EHR and practice management systems allowing you to increase workflow efficiency and maximize that investment.

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Our most popular integrations:

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Scheduling

  • In-person     

  • Telehealth

  • E-visits

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Documentation

  • Patient conversations

  • Care management

  • Encounters

FREE BROCHURE & CASE STUDY

To learn more about how HealthTalk A.I. supports Hospitals & Health Systems, please complete the form below to receive our free brochure and case study.

Click here to download

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