Our clients are driving access and creating powerful outcomes using AI patient engagement.
Dr. Jasmin Chapman, DDS
Chief Executive Officer
Jackson-Hinds Health Center
"AI is revolutionizing healthcare, and HealthTalk A.I. has empowered us to harness its potential to better engage and retain the patients we serve. Their platform has not only streamlined our operations but also enabled us to expand our patient population while optimizing resources. This allows us to focus on delivering exceptional care, improving outcomes, and strengthening our connection with the community."
JACKSON-HINDS RESULTS
In just over a month, Jackson-Hinds launched campaigns targeting six patient cohorts and achieved outstanding results:
Campaigns Targeted:
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Patients overdue for well-child visits
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Patients overdue for adult physicals
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Patients due for follow-ups with their PCP
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Patients not seen in over a year
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Patients with an OB-GYN as a PCP overdue for a Well-Woman Visit
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Reengagement of patients over 18 years with no listed PCP or an inactive PCP
ROI Factors Used to Measure Campaign Success:
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Staff Time Saved: Each manual outreach took approximately 5 minutes per patient.
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Labor Costs: Average hourly wage of $15.00 for outreach staff.
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Revenue per Visit: Average gross income of $110.00 per scheduled visit.
Results Achieved:
19,534 patients contacted through automated outreach.
896 visits scheduled, generating increased patient encounters.
1,628 call center hours saved, reducing staff workload.
$98,566 in projected revenue from scheduled visits.
$24,417.50 saved through automated outreach and scheduling.
$122,977.50 in projected revenue and workforce cost savings.
Campaign Timeframe: August 9, 2024 – September 20, 2024
On-Demand Webinar: How MedCura Health's Digital From Door Is Connecting Patients to Clinicians
Denatras Silas, CIO at MedCura Health, shares the success of their Digital Front Door initiative, which has empowered patients with automated self-scheduling and streamlined care access. He discusses how seamless integration with their EHR has boosted efficiency, filled provider schedules, and optimized operations.
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Discover how MedCura's Digital Front Door has streamlined patient access and increased encounters through automated self-scheduling.
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Explore how AI bot technology improves patient engagement by providing personalized, efficient interactions, reducing administrative burden on staff.
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Understand how these innovative capabilities meet the expectations of today’s healthcare consumers by delivering a seamless and convenient care experience.
Download Brochure & the Complete Jackson-Hinds Case Study
Explore the capabilities leveraged by healthcare organizations like Jackson-Hinds:
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Drive quality by targeting at-risk patients at scale.
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Enhance patient access with AI scheduling integrated into your EMR.
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Streamline your intake process, eliminating bottlenecks and frustration associated with manual procedures.
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Automate patient followup, service recovery, and much more.
