HEALTHTALK
STAR ™
Engage patients and measure their satisfaction, at the provider level, and identify and intervene with at-risk patients at scale.
HOW DOES HEALTHTALK IMPROVE PATIENT SATISFACTION AND CUSTOMER RECOVERY?
Save Time
Snail mail, cold calls and nurse rounds are time consuming and don’t produce enough responses to provide valid results. Our SMS functionality allows you to connect with patients quicker, and at a much higher rate. It’s also fully automated to take the work off of you and your staff.
Drive Results
Compared to traditional outreach methods, HealthTalk Star increases survey responses by 300%. It helps you quickly identify and intervene with dissatisfied patients and take immediate recovery action.
Acquire Actionable Data
Our fully-automated patient relationship platform provides you with the tools necessary to gather an extensive amount of real-time data. Maintain a complete overview of patient satisfaction and employee performance, and improve your brand quality with HealthTalk Star.
The existing approach is flawed and leads to poor brand quality.
HealthTalk™ provides a
convenient patient
relationship platform
that measures patient
feedback at scale.
We also provide the tools
needed to better evaluate
staff performance and the
ability to automate the
recovery of dissatisfied
patients.
