Driving Access & Closing Care Gaps With AI Bot Technology
October 15th at 2pm EST
Join us for an insightful webinar presented by Eric Rios, Chief Information Officer at Spectrum Health. Eric will share how their federally qualified health center (FQHC) is leveraging HealthTalk A.I.’s advanced AI bot technology to enhance patient engagement, automate appointment scheduling, and promote new services. Eric will dive into the recent success of their podiatry initiatives, where targeted campaigns and seamless EHR integration have transformed how they fill provider schedules and optimize operations.
HealthTalk A.I. is proving to be a game-changer for Spectrum. I am pleased with their technology and plan to continue using it to grow our organization.
Eric Rios
Chief Information Officer
Spectrum Health
Learn how a patient engagement program can create sustainable value for your patients and your healthcare organization.
WHAT YOU'LL LEARN:
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How AI bot technology can increase patient engagement and improve scheduling efficiency
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The effectiveness of SMS outreach in closing care gaps and enhancing patient satisfaction
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The impact of targeted campaigns in promoting specialized services and optimizing provider schedules
WHO SHOULD ATTEND:
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Healthcare providers
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Operation and IT roles
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Quality improvement roles
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Leadership and management
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Primary Care Association and HCCN staff
Eric Rios
CIO
Spectrum Health
Eric is a personable and engaging technology advocate and business strategist with over 25 years of experience leading IT programs. He is known for his ability to bridge the gap between IT teams and operational leaders, fostering collaboration across business functions. Eric has a proven track record of managing significant organizational transformations, including ensuring business continuity during new systems integrations, mergers, and acquisitions. He is passionate about contributing to organizations with a clear vision for growth and has extensive expertise in healthcare and cloud computing. With a background in global data center operations and managed service providers (MSPs), Eric combines a hands-on approach with innovative leadership.