
PEER-TO-PEER WEBINAR:
Getting More from HealthTalk A.I.: A Playbook from Spectrum Health
September 11 at 3pm EST
Join us for a 45-minute session with Eric Rios, CIO of Spectrum Health, as he shares how their FQHC is maximizing HealthTalk A.I. to drive real clinical and operational impact. From expanding provider panel sizes to closing care gaps and improving community engagement, Eric will walk through practical strategies and lessons learned that other practices can apply right away. The session will include a 30-minute presentation followed by live Q&A.
HealthTalk A.I. has been a game-changer for Spectrum. The technology and customization it offers have exceeded my expectations, and I fully intend to continue leveraging it to support our growth.

Eric Rios
Chief Information Officer
Spectrum Health
Learn how to get more value out of the HealthTalk A.I. platform to better serve your patients and strengthen your organization.
WHAT YOU'LL LEARN:
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How Spectrum Health is using HealthTalk A.I. to increase panel size for podiatry and new providers
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Ways to automate and accelerate care gap closure
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How digital engagement tools are improving RSVP rates for community events
WHO SHOULD ATTEND:
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Healthcare providers
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Operation and IT roles
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Quality improvement roles
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Leadership and management


Eric Rios
CIO
Spectrum Health
Eric is a personable and engaging technology advocate and business strategist with over 25 years of experience leading IT programs. He is known for his ability to bridge the gap between IT teams and operational leaders, fostering collaboration across business functions. Eric has a proven track record of managing significant organizational transformations, including ensuring business continuity during new systems integrations, mergers, and acquisitions. He is passionate about contributing to organizations with a clear vision for growth and has extensive expertise in healthcare and cloud computing. With a background in global data center operations and managed service providers (MSPs), Eric combines a hands-on approach with innovative leadership.
