ON-DEMAND

WEBINAR 

Join us with Dr. Tanveer Gaibi, MD as he explains how he leverages HealthTalk Star at Inova Fairfax Hospital to measure patient experience, impact patient care, and improve their HCAHPS scores.

Our HCAHPS scores have jumped 49 points and the only thing we’ve done differently is add HealthTalk Star.

DR. TANVEER GAIBI, MD.
Chief of Emergency Medicine
at Inova Fairfax Hospital

Learn how to measure patient experience, impact patient care, and improve HCAHPS!

 WHAT YOU'LL LEARN:

  •   How to engage patients at scale to achieve a high survey sample size

  • How to better measure patient experience and provider performance

  • How to close the loop with at-risk patients

WHO SHOULD ATTEND:

  • Patient Experience roles

  • Healthcare Quality roles

  • Patient Relations roles

  • Emergency Medicine and PCP providers

  • Executives concerned with patient retention

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