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ACCESS TO CARE IN THE "NEW NORMAL"

Health Centers now have the opportunity to define the "new normal" and set a new standard for how patients access services. Join the quality team from Upper Great Lakes Family Health Center, and Shannon Nielson, Principal Consultant at Curis Consulting, explain the processes and technology Upper Great Lakes put in place to tackle COVID-19, and how they are now optimizing their initiatives to sustain the provision of virtual care long term.

HealthTalk A.I. has been instrumental in helping us care for our community virtually.

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​Kelly Niileksela

Director of Clinical Operations | Upper Great Lakes Family Health Center

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​Shannon Nielson, MHA, PCMH CCE

​Principal Consultant | Curis Consulting

Learn how to engage your patient population and optimize virtual care delivery.

WHAT YOU'LL LEARN:

  •  Learn how to measure access to care

  • Learn how to quickly set up and expand your ability for patients to virtually access care, via automated patient outreach and telehealth using HealthTalk A.I.

  • Learn how to sustain these new processes long term

WHO SHOULD ATTEND:

  • ​Healthcare providers

  • Operation & IT roles

  • Quality improvement roles

  • Leadership & management

  • PCA & HCCN staff

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