ACCESS TO CARE IN THE "NEW NORMAL"
Health Centers now have the opportunity to define the "new normal" and set a new standard for how patients access services. Join us as Cassie Lindholm and Kelly Niileksela from Upper Great Lakes Family Health Center, and Shannon Nielson, Principal Consultant at Curis Consulting, explain the processes and technology Upper Great Lakes put in place to tackle COVID-19, and how they are now optimizing their initiatives to sustain the provision of virtual care long term.
HealthTalk A.I. has been instrumental in helping us care for our community virtually.
Cassie Lindholm, MPA, PCMH CCE
Director of Quality | Upper Great Lakes Family Health Center
Quality Manager | Upper Great Lakes Family Health Center
Shannon Nielson, MHA, PCMH CCE
Principal Consultant | Curis Consulting
Learn how to engage your patient population and optimize virtual care delivery.
WHAT YOU'LL LEARN:
Learn how to measure access to care
Learn how to quickly set up and expand your ability for patients to virtually access care, via automated patient outreach and telehealth using HealthTalk A.I.
Learn how to sustain these new processes long term
WHO SHOULD ATTEND:
Operation & IT roles
Quality improvement roles
Leadership & management
PCA & HCCN staff