ENGAGE PATIENTS. MEASURE EXPERIENCE.
IMPACT CARE AT SCALE.
Join us with Dr. Tanveer Gaibi, MD as he explains how he leverages HealthTalk Star at Inova Fairfax Hospital to measure patient experience, impact patient care, and improve their HCAHPS scores.
Our HCAHPS scores have jumped 49 points and the only thing we’ve done differently is add HealthTalk Star.
DR. TANVEER GAIBI, MD.
Chief of Emergency Medicine
at Inova Fairfax Hospital
Learn how to measure patient experience, impact patient care, and improve HCAHPS!
WHAT YOU'LL LEARN:
How to engage patients at scale to achieve a high survey sample size
How to better measure patient experience and provider performance
How to close the loop with at-risk patients
WHO SHOULD ATTEND:
Patient Experience roles
Healthcare Quality roles
Patient Relations roles
Emergency Medicine and PCP providers
Executives concerned with patient retention