EMERGENCY & URGENT CARE
We help Emergency Medicine Groups and Urgent Care Centers improve provider and practice performance and scale follow-up care via A.I. assisted patient engagement.
AUTOMATE FOLLOW-UP WORKFLOW
DRIVE INDIVIDUAL PROVIDER RESULTS
IMPROVE HCAHPS & CGCAHPS
PATIENT EXPERIENCE & CUSTOMER RECOVERY
Connect with more patients in real time. Effortlessly identify and intervene with dissatisfied patients — and take immediate recovery action.
TELEHEALTH FOLLOW UP & EMERGENT TELE-EMS
Initiate AI-assisted scheduling for follow-up virtual encounters. Intervene with paramedics on scene to provide emergency support and advance ET3 care delivery.
PROVIDER PERFORMANCE MANAGEMENT
Collect immediate and actionable feedback - at the provider level. Capture more data to gain a complete overview of employee performance.
CLINICIAN ENGAGEMENT & EDUCATION
Support practice initiatives and individual provider performance by giving clinicians actionable data and personalized educational resources.
BRAND REPUTATION MANAGEMENT
Improve positive reviews on popular platforms such as Google, Yelp, Facebook & Healthgrades. Additionally, leverage comment analytics directly within your dashboard.
HEALTH EQUITY MANAGEMENT
Gain key insights into your most vulnerable populations by giving your team a geographical perspective based on “the voice of the patient.”
On-Demand Webinars
Dr. Paul Tripathi, MD
Emergency Physician & CFO for Virginia Emergency Medicine Associates
Leveraging Health Technology to Adapt to Pandemic Care Needs
Dr. Paul Tripathi, MD explains the processes and technology he has put in place to boost patient volume and to improve ED follow up and patient satisfaction at Inova Fair Oaks Hospital.
Dr. Tanveer Gaibi, MD
Chief of Emergency Medicine at Inova Fairfax Hospital
Engage Patients.
Measure Experience.
Impact Care at Scale.
Dr. Tanveer Gaibi, MD explains how he leverages HealthTalk A.I. at Inova Fairfax Hospital to measure patient experience, impact patient care, and improve their HCAHPS scores.
The existing approach is flawed and leads to poor brand quality.
HealthTalk™ provides a
convenient patient
relationship platform
that measures patient
feedback at scale.
We also provide the tools
needed to better evaluate
staff performance and the
ability to automate the
recovery of dissatisfied
patients.
FREE BROCHURE
To learn more about how HealthTalk A.I. supports Emergency Medicine Groups & Urgent Care Centers, please complete the form below to receive our free product brochure.
ENGAGE PATIENTS, EFFECTIVELY
72% of Americans own a smartphone to text.
98% of text messages are read vs 22% of email messages are opened
19% of people never check their voicemail
209% response rate increase with text messages
75% of patients would prefer appointment reminders, and surveys through texts
