EMERGENCY & URGENT CARE
We help Emergency Medicine Groups and Urgent Care Centers improve provider and practice performance and scale follow-up care via A.I. assisted patient engagement.
AUTOMATE FOLLOW-UP ADMINISTRATIVE WORKFLOW
DRIVE INDIVIDUAL PROVIDER RESULTS
IMPROVE HCAHPS & CGCAHPS
PATIENT EXPERIENCE & CUSTOMER RECOVERY
Connect with more patients in real time. Effortlessly identify and intervene with dissatisfied patients — and take immediate recovery action.
TELEHEALTH FOLLOW-UP ENCOUNTERS
Deliver A.I. assisted follow-up scheduling to initiate virtual encounters with your ED or Urgent Care patients.
PROVIDER PERFORMANCE MANAGEMENT
Collect immediate and actionable feedback - at the provider level. Capture more data to gain a complete overview of employee performance.
CLINICIAN ENGAGEMENT & EDUCATION
Support practice initiatives and individual provider performance by giving clinicians actionable data and personalized educational resources.
BRAND REPUTATION MANAGEMENT
Improve positive reviews on popular platforms such as Google, Yelp, Facebook & Healthgrades. Additionally, leverage comment analytics directly within your dashboard.
HEALTH EQUITY MANAGEMENT
Gain key insights into your most vulnerable populations by giving your team a geographical perspective based on “the voice of the patient.”
Dr. Paul Tripathi, MD
Emergency Physician & CFO for Virginia Emergency Medicine Associates
Leveraging Health Technology to Adapt to Pandemic Care Needs
Dr. Paul Tripathi, MD explains the processes and technology he has put in place to boost patient volume and to improve ED follow up and patient satisfaction at Inova Fair Oaks Hospital.
Dr. Tanveer Gaibi, MD
Chief of Emergency Medicine at Inova Fairfax Hospital
Impact Care at Scale.
Dr. Tanveer Gaibi, MD explains how he leverages HealthTalk A.I. at Inova Fairfax Hospital to measure patient experience, impact patient care, and improve their HCAHPS scores.
The existing approach is flawed and leads to poor brand quality.
HealthTalk™ provides a
that measures patient
feedback at scale.
We also provide the tools
needed to better evaluate
staff performance and the
ability to automate the
recovery of dissatisfied
To learn more about how HealthTalk A.I. supports Emergency Medicine Groups & Urgent Care Centers, please complete the form below to receive our free product brochure.