HEALTHTALK CONNECT ™

Our intelligent outreach platform improves access to care by scaling care coordination via A.I assisted patient engagement.

INTELLIGENT OUTREACH: Combining Patient Engagement and Care Coordination

HealthTalk manages post-discharge outreach, intelligently. Hiring an army of nurses to cold call patients is not scalable or sustainable. Our A.I. assisted scheduling and communication platform directs patients to the right clinician, at the right time, helping you:

 

•  Manage outreach and transitions of care

•  Reduce readmissions and ED visits

•  Improve 48-hour follow-ups and HEDIS measures

•  Drive patient acquisition and satisfaction

“No follow-up care post discharge is the leading indicator for readmissions”
 

- AHRQ

“50% of readmission patients

never receive follow up care”


- CMS

“Post-discharge clinical resources are limited and expected to grow in demand by 19%.”    


- AACN

ENGAGE PATIENTS, EFFECTIVELY

72% of Americans own a smartphone to text.

98% of text messages are read vs 22% of email messages are opened

19% of people never check their voicemail

209% response rate increase with text messages

75% of patients would prefer appointment reminders, and surveys through texts

76% of patients believe texts are more convenient than a phone call

HEALTHTALK A.I.

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