BRAND REPUTATION MANAGEMENT
Send your patients easy-to-complete satisfaction surveys and leverage comment analytics directly within your dashboard.
If patients respond positively, HealthTalk A.I. will direct them to popular review sites such as Google, Yelp, Facebook and Healthgrades.
When patients respond negatively, our A.I. assisted patient engagement platform takes immediate customer-recovery action — including facilitating scheduled callbacks with designated staff members.
And since HealthTalk A.I. measures feedback at the provider level, you can deliver automated insights and education to your providers - giving them a custom report detailing where they’re performing well and where they can improve.